A team member will be in touch ASAP. I've had multiple attempts simply time out waiting for reps to respond. This could put you at risk of getting caught in a cycle of debt. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Learn more at www.payactiv.com. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! We may also receive compensation if you click on certain links posted on our site. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. No credit check, consistent income in the past 2 months from the same employer. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Payactiv can be used by businesses of all sizes. I was extremely frustrated before calling and speaking with Ava. We'd like to turn this around and resolve your issue ASAP. Like Empower and PayActiv, Dave also offers money management features. Have a blessed day. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Hi Loretta,We're glad that we could help you resolve your issue. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. PayActiv Review | Is It Right For You - YouTube If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. In terms of security, no app is 100% secure. Heres how Payactiv compares to Earnin, another popular cash advance app. One of our representatives will be reaching out to you shortly. Find out how we combat fake reviews. Hi Regina,Thank you for taking the time to write a review about your experience. In the Business to Business Service category. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. :), I am changing my review again because grace helped me out with no problem. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. One of our representatives will be reaching out to you shortly to assist you. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Their customer representative dont know anything. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. App Store is a service mark of Apple Inc. If your employer offers EWA, all fees to access your earned wages are less than $3. You can also easily lock lost or stolen cards. We're available 24/7/365. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Hi Michelle,We sincerely apologize for your negative experience. Faster access to your money. Payactiv is a great place to work. Optional, only if you want us to follow up with you. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Have a blessed day. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Payactiv App: How Does Payactiv Work? [Best Guide] - Overdraft Apps Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. There are no fees or interest charges associated with your payday cash advance. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Payactiv Expert Review, Pricing, Alternatives - 2023 You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. We always try our best to do our job well and your kind words make it all worthwhile. You can apply for a Payactiv account online. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. Read our full review or get our 30-second take. Payactiv Lively Great customer service!!! It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. They tell ya they cant do anything to contact the merchant. Hi Annisia,Thank you for your feedback. It goes against our guidelines to offer incentives for reviews. I have been using payactiv for almost 3 years now and they never get my hours worked right. One of our representatives will be reaching out to you shortly to assist you. He deserves recognition. Zachary Marshall gave me the best customer service that Ive ever had!! banks. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Get help from our 24/7 live customer support. - Payactiv Traditional real estate investments are limited to people with significant financial resources. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. I'm so grateful to have had the wonderful customer service he was able to provide for me. Payactiv SDS-IT. We'd like to turn this around and resolve your issue ASAP. Hi Courtney,Thank you for taking the time to write a review about your experience. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. How do businesses offer Payactiv to their employees? Alan Davis was very awesome. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. However, there are very few additional fees. We also ensure all reviews are published without moderation. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Hi Melissa,We're glad that our representative could help you resolve your issue. That's why we provide features like your Approval Odds and savings estimates. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. 2023 Payactiv, Inc. All Rights Reserved. 1 Standard rates for data and messaging may apply from your wireless provider. Consider another cash advance option if your employer isnt enrolled. Very knowledgeable and patient. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Anyways 5/5 for Davis M! Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. A co worker of mine tried to warn me about pay active. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Have a blessed day. Their customer support team is available via live chat and call 24/7.. 20072023 Credit Karma, LLC. If there's anything you need in the future, please don't hesitate to reach out to us at [email protected]. One drawback is that Empower charges an $8 monthly fee. Confirm details with the provider you're interested in before making a decision. Information technology & services. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Please try again later. LoanPro is a core lending software which specializes in the servicing of loans. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. I promise he is the best & only agent i will deal with! While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Read Customer Service Reviews of www.payactiv.com - Trustpilot But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Hi Bella,Thank you for taking the time to write a review about your experience. Have a wonderful day ahead! Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! I wish I never started using this app, its so frustrating!!! category to category depending on what consumers want from varying products and App Store is a service mark of Apple Inc., registered in the U.S. and other countries. David m helped me out when I needed it! But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Consider a provider that doesnt require you to work for a partner company instead. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Funds accessed using Payactiv will show as a deduction on your next paycheck. Devin Myer's, can you help? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Immediate access to wages earned today3. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. 1 Standard rates for data and messaging may apply from your wireless provider. 2023 Payactiv, Inc. All Rights Reserved. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Their support team provides on-site implementation and training where required. However, it did earn a TrustPilot score of 3.3. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Contact - Payactiv We always try our best to do our job well, and your kind words make it all worthwhile. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community.
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