I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. An curved arrow pointing right. I have a $200 obc . $150 from HAL $50 from TA. The password will need to be disclosed to the youth staff upon pick up of the child. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: [email protected]. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Powered by Invision Community. By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. While we try to fulfill all requests, it may not always be feasible. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. All onboard purchases and services are charged to your account by using your stateroom keycard. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. It depends on the type of OBC you have. We are on the Rotterdam in July and want to make sure we don't leave money on the table. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. With Carnival, they held $70X4 adults and $70X2 kids. We have an OBC from Costco Travel Canada and the shareholder benefit. Choose from a wedding on board one of our ships or at a land destination. I know because I checked. Cash deposits can be made on the last day of the cruise. :). Zealand, these policies and the legal drinking age apply to guests 18 years or over. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Any excess deposit will be refunded to you at the end of the cruise. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. On the second day, go to the desk (or a kiosk) and ask for a copy. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Holland America Line does not recommend storing medication in any mini-bar. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. CC Help Jenn Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. sigsky, February 3, 2019 in Holland America Line. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. Other exclusions and terms may apply; void where prohibited. Dave, we have had the same experience on several cruises. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. And I have been successful with just putting gambling money on room account and then cashing out at casino. Please attach a tag to each piece of luggage you will be checking on the cruise. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. I understand what you are saying and for people who can afford it, it is not much to worry about. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. I never knew this. Using Onboard Credit - Holland America Line - Cruise Critic I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Each item is authentic and many are branded with designer names you have come to trust. All guests should keep themselves advised of changes in government requirements. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. No, the cash deposit is the same as the credit card deposit. The time to reserve your desired stateroom, suite and dining preference is now. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. disembarking the ship, and for making purchases on board. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. Holland America With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Unused TA credits were credited back to our credit card at the end of the cruise. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Have the post office hold your mail. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. You will need to provide health certificate documentation for the animal in your ports of call. Printable luggage tags are available at the Online Check-In start page. I dont think weve paid attention before (obviously not!) Disembarkation is usually completed within two to four hours after the ships arrival. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. View current Health Protocolsand Testing and Vaccination FAQs. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. No exceptions will be made. Travelers checks may be cashed at Guest Services. And, yes, it's best not to speculate, as I probably shouldn't, either. For further information on our relationship with airlines, please refer to your Cruise Contract. Receive exclusive upgrades and bonus amenities when you book early. Powered by Invision Community. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Holland America Line Rewards Visa Card - Barclays US With this in mind, the following emergency phone numbers are available for your use. Our ships are as environmentally sound as they are beautiful. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day (Remember that checked baggage might not be accessible at all times.) Our activities to protect the environment have not gone unnoticed. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic We don't do spa or specialty dining. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Usually there is a fee required. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. In Seattle. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. With this in mind, the following emergency phone numbers are available for your use. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Please dial 911 in an emergency. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Requests will be confirmed or waitlisted at the time of booking. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. be subject to their currency allowances at the current exchange rate. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Just to confirm-- we can use OBC for the daily service charge? Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Your seating assignment will be noted on your guest card upon boarding. Frequently Asked Questions | Holland America After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. You may select to print as many as you need for your vacation. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule.
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